To set up Instagram DM auto-replies, your account must be a Business Account. Here’s a step-by-step guide on how to switch from a personal account to a business one in just a few minutes.
Step 1: Open Your Instagram Profile
Open the Instagram app and go to your profile by tapping your profile picture in the bottom-right corner.
Step 2: Open Settings
Tap the three lines (≡) in the top-right corner.
Step 3: Navigate to “Account type and tools”
Scroll down and tap Account type and tools (under "For professionals").
Step 4: Switch to Professional Account
Tap Switch to professional account.
Instagram will now guide you through a few screens explaining the benefits of a professional account.
Tap Continue several times until you reach the category selection screen.
Step 5: Choose a Category
Select the category that best describes you or your business (e.g. “Entrepreneur”, “Retail”, “Artist”).
Then, tap Switch to professional account.
Step 6: Choose Business or Creator
Now Instagram will ask if you’re a Creator or a Business. Tap either Business or Creator — both types support DM automation.
If you represent a company, store, or service — go with Business.
Step 7: Review Contact Info
Instagram may ask you to add or confirm business contact details (email, phone number). You can edit or skip this step.
That’s it! You’ve now switched to a Business Account. You can now connect your Instagram to tools like DM Auto-Reply.