How to check if you have the necessary access rights to the Facebook Business Page?

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Written by Apiway
Updated 1 year ago

When you create an integration ("Way") with Facebook,
you may face a problem when you don't see the needed Facebook page or lead form in the list to select (like in the screenshot below), or you can't "Activate" the integration.


This means that you don't have the necessary access right to the Facebook page and Facebook Ads Account.

Perhaps the client to whom you provide ad services, or another person who is a Facebook Business Manager Admin mistakenly didn't grant these rights.

That's okay, it's a common mistake,
below, I'll tell you how to quickly and easily check it.


You can watch the Video tutorial or find the solution below, in this article.


You need to go to the link:
https://business.facebook.com/settings/people

Then choose Business Account (1) in which the necessary lead forms are located, it’s very important.


After that, you need to choose the “People” tab (2),
then Your account (3), after that you need to select Page (4),
and check if you have "Facebook access" (5) as in the image below.


If you see "No assets" in the list, or if you have access but it's different,
you need to contact the Facebook Business Manager Admin
to request "Partial access (business tools and Facebook)" right to the page.


If you don’t have this access right to the Facebook page, your integrations won't work.


How do you add Facebook page access rights for an employee or marketer? (Solution)


You need to go to the link:
https://business.facebook.com/settings/people

Then choose Business Account (1) in which the necessary lead forms are located, it’s very important.


After that, you need to choose the “People” tab (2),
and then Your employee's Facebook account (3)
after that choose "Add assets" (4)


In the window that appears, in the "New Pages Experience" tab,
you need to choose the page to which you need to add access,
select "Facebook access", and then "Save changes".


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